Contact
FAQs
I am sick - how do I get an appointment today?
We reserve a limited number of appointments each day for urgent, non-routine matters. Call 07 4671 1444 to see if one of these appointments is still available.
Can I book an appointment for next week or month?
Yes – we pre-book appointments up to 2 years in advance. You can pre-book our next available appointments onwards. At particularly busy times of the year this may be a week or two away, but our reception staff are able to work with you to find an appointment time that is mutually suitable.
Standard vs long appointments?
The standard appointment time is 15 mins. If you have multiple or complex issues to discuss we recommend you request a long appointment to allow sufficient time to address your concerns.
Can I make a request over the phone?
Doctors do not take phone calls, and it is generally not appropriate for them to write and provide prescriptions or referrals without an appointment. However, a message can be left with our reception staff for your treating doctor.
How do I get my results?
We recommend you book another appointment to discuss the results with your GP. Please do not assume no news is good news. Our reception staff are able to advise if your GP has marked a result with a recall action, they are not able to tell you a specific result.
Emergency Care
Call 000 or present to your closest hospital.
Open
Monday to Friday from 8am to 6pm
Wednesday extended to 8.30pm
Saturday 8.30am to 11.30am
After Hours
We offer a private after-hours service that is staffed by the GPs on a rotating basis. The on-call doctor can be contacted outside of our regular business hours. Private after-hours fees apply.
Call 0408 718 828.